Report An Issue

Help us maintain accurate and up-to-date information about resort safety and amenities

Why Your Report Matters

Your feedback helps us maintain the most accurate and current resort safety information for corporate event planners worldwide.

When you report an issue, you're contributing to a safer, more transparent event planning ecosystem. Our team reviews every submission within 24-48 hours and takes immediate action on critical safety concerns.

2,847

Issues Resolved

24hrs

Avg Response Time

98%

Accuracy Rate

Safety Concerns

Report security issues, health hazards, or emergency preparedness gaps

Outdated Information

Let us know about closed facilities, renovations, or changed amenities

Inaccurate Details

Correct errors in capacity, ratings, contact info, or descriptions

Submit Your Report

All fields marked with * are required

Issue Type

Safety Concern Security, health, or emergency issues

Outdated Information Closed facilities or changed amenities

Inaccurate Details Wrong capacity, ratings, or contact info

Other Issue Something else we should know

Resort Information

Select Resort *

Can't find the resort? Select "Other" and provide details below.

Specific Location/Area

Where exactly is the issue located?

Date Observed *

Issue Description

Brief Summary *

0/150 characters

Detailed Description *

Be specific: What did you see? Why is this a problem? What should be corrected?

Severity Level *

Upload Photos (Optional)

Click to upload photos or drag and drop

PNG, JPG up to 10MB each (max 5 photos)

Your Contact Information

Full Name *

Email Address *

Phone Number (Optional)

Company/Organization (Optional)

I would like to receive updates on this issue

Your information is kept confidential and used only to investigate this report. We may contact you for clarification. By submitting, you confirm the accuracy of your report.

What Happens Next?

Our review process ensures every report is thoroughly investigated

Immediate Acknowledgment

You'll receive an email confirmation with a tracking number within minutes of submission.

Expert Review

Our team reviews your report within 24 hours and prioritizes critical safety issues immediately.

Investigation & Verification

We contact the resort, verify details, and may reach out to you for additional information.

Update & Resolution

Information is corrected on our site, and you receive a status update on your report.

Frequently Asked Questions

Will my report be anonymous?

Your contact information is kept confidential and never shared with resorts or third parties. We only use it to investigate your report and provide updates.

What if my issue is urgent?

Mark it as "Critical" severity. Critical reports are reviewed immediately by our safety team. For life-threatening emergencies, contact local authorities first.

Can I track my report status?

Yes! Your confirmation email includes a tracking number. You can also opt-in to receive email updates when your report status changes.

What happens to the resort?

We work collaboratively with resorts to correct issues. Serious or repeated violations may affect their CESI score and certification status.

Do you accept photos or videos?

Yes! Visual evidence is extremely helpful. You can upload up to 5 photos directly in the form. Videos can be shared via a link in the description.

How long does resolution take?

Most issues are resolved within 7-14 days. Complex cases requiring resort renovations or policy changes may take longer, but we'll keep you updated.

Need to Speak with Someone?

For urgent matters or questions about the reporting process, our team is here to help.

Email Safety Team Call (555) 123-4567